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Legal notice

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Information pursuant to § 5 TMG (German Telemedia Act)

SBS-Advantec GmbH
Nothberger Str. 68
D-52249 Eschweiler
Germany

Phone: +49 (0)241 557 00 37-0
Fax: +49 (0)241 557 00 37-9
Email: info@sbs-advantec.com
Website: www.sbs-advantec.com

Represented by

Managing Directors: Stefan Brehm, Benjamin Hartmann, Stephan Leipholz

Register entry

Entered in the commercial register
Register court: Amtsgericht Eschweiler
Registration number: HRB 24891

VAT identification number

VAT identification number pursuant to § 27a of the German VAT Act:
DE343908273

Responsible for content pursuant to § 18 (2) MStV

Benjamin Hartmann
Stefan Brehm
Stephan Leipholz
SBS-Advantec GmbH
Nothberger Str. 68
D-52249 Eschweiler, Germany

Consumer dispute resolution

The European Online Dispute Resolution platform (ODR platform) was discontinued on 20 July 2025. Information on consumer dispute resolution is provided by the European Commission at the following link:
https://consumer-redress.ec.europa.eu/index_en?prefLang=en

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

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Privacy policy

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1. General information

The protection of your personal data matters to us. We treat your personal data confidentially and in accordance with statutory data protection regulations (GDPR, German Federal Data Protection Act) and this privacy policy.

2. Controller

SBS-Advantec GmbH
Nothberger Str. 68
D-52249 Eschweiler
Phone: +49 (0)241 557 00 37-0
Email: info@sbs-advantec.com

3. Collection and processing of personal data

Personal data is only collected if you provide it to us voluntarily as part of an enquiry or when contacting us. The legal basis is Art. 6 (1) (b) GDPR (steps prior to entering into a contract) or Art. 6 (1) (a) GDPR (consent).

4. Contact form

If you send us enquiries via the contact form, the details you provide, including the contact data you enter, are stored by us in order to process the enquiry and in case of follow-up questions. We do not pass this data on without your consent. Processing is based on Art. 6 (1) (a) GDPR (your consent given via the checkbox).

5. Server log files

The hosting provider automatically collects and stores information in server log files which your browser transmits to us automatically. This comprises:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing device
• Time of the server request
• IP address (anonymised)

This data is not merged with other data sources. The legal basis is Art. 6 (1) (f) GDPR (legitimate interest).

6. Your rights

You have the right at any time to:

• Access the data we hold about you (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Withdraw consent you have given (Art. 7 (3) GDPR)

To exercise your rights, please contact: info@sbs-advantec.com

7. Right to lodge a complaint

You have the right to lodge a complaint with the competent data protection supervisory authority. The competent authority is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, Germany.

8. Retention period

Data you submit via the contact form remains with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing it no longer applies. Mandatory statutory retention periods remain unaffected.

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General conditions of supply

SBS-Advantec GmbH — as of July 2021

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This is a translation provided for convenience. In the event of any discrepancy, the German version of these conditions of supply shall prevail and shall be the sole legally binding text.

I. General provisions

1. These conditions of supply shall apply exclusively to the legal relationship between the supplier and the purchaser in connection with the supplier's deliveries and/or services (hereinafter: deliveries). The purchaser's general terms and conditions shall apply only insofar as the supplier has expressly agreed to them in writing.

2. The supplier retains all property rights and copyright in cost estimates, drawings and other documents without restriction.

3. The purchaser has the non-exclusive right to use standard software and firmware with the agreed performance features, in unaltered form, on the agreed equipment.

4. Partial deliveries are permitted insofar as they are reasonable for the purchaser.

5. The term “claims for damages” in these conditions also covers claims for reimbursement of futile expenditure.

II. Prices, terms of payment and set-off

1. Prices are ex works, excluding packaging, plus value added tax at the applicable statutory rate.

2. Where the supplier has undertaken installation or assembly and nothing else has been agreed, the purchaser shall bear, in addition to the agreed remuneration, all necessary ancillary costs such as travel and transport costs and subsistence allowances.

3. Payments shall be made free of charge to the supplier's paying agent.

4. The purchaser may only set off claims that are undisputed or have been finally determined by a court.

III. Retention of title

1. The items supplied (goods subject to retention of title) remain the property of the supplier until all claims to which the supplier is entitled against the purchaser arising from the business relationship have been satisfied.

2. While retention of title applies, the purchaser may not pledge the goods or assign them as security; resale is permitted only to resellers in the ordinary course of business.

3. In the event of seizure, confiscation or other disposals or interventions by third parties, the purchaser shall notify the supplier without delay.

4. If the purchaser breaches its obligations, in particular by defaulting on payment, the supplier shall be entitled, after a reasonable period has expired without result, both to take back the goods and to withdraw from the contract.

IV. Delivery periods; default

1. Compliance with delivery periods presupposes the timely receipt of all documents to be supplied by the purchaser, of the necessary permits and approvals, and adherence to the agreed terms of payment.

2. If a failure to meet deadlines is due to force majeure, the periods shall be extended appropriately.

3. If the supplier is in default, the purchaser may claim compensation of 0.5 % for each completed week of delay, but no more than 5 % of the price in total.

4. Claims for damages by the purchaser due to delay that exceed the limits set out in no. 3 are excluded. This does not apply in cases of intent, gross negligence, or injury to life, body or health.

5. At the supplier's request, the purchaser is obliged to declare within a reasonable period whether it withdraws from the contract or insists on delivery.

6. If dispatch or delivery is delayed by more than one month after notification of readiness for dispatch, storage charges of 0.5 % per month, up to a maximum of 5 %, may be invoiced.

V. Transfer of risk

1. Risk passes to the purchaser, including in the case of carriage-paid delivery: a) for deliveries without installation or assembly, when they have been dispatched or collected; b) for deliveries with installation or assembly, on the day of acceptance.

2. If dispatch, delivery or assembly is delayed for reasons attributable to the purchaser, risk passes to the purchaser.

VI. Installation and assembly

1. The purchaser shall provide at its own expense all earthworks, construction and other ancillary work, the necessary equipment and materials, energy and water, suitable rooms and protective clothing.

2. Before assembly work begins, the purchaser shall provide the necessary information about concealed cables and pipes as well as structural data.

3. Before installation or assembly begins, all items to be provided by the purchaser must be available at the assembly site.

4. If installation or assembly is delayed by circumstances for which the supplier is not responsible, the purchaser shall bear the costs of waiting time and any additional travel required.

5. The purchaser shall certify the working hours of the assembly personnel on a weekly basis.

6. If the supplier requests acceptance after completion, the purchaser shall carry it out within two weeks. If this does not happen, acceptance is deemed to have taken place.

VII. Acceptance of deliveries

The purchaser may not refuse to accept deliveries on account of insignificant defects.

VIII. Defects as to quality

1. Defective parts or services shall, at the supplier's discretion, be repaired, replaced or performed again free of charge.

2. Claims for subsequent performance become time-barred after 12 months from the statutory commencement of the limitation period. Longer statutory periods remain unaffected.

3. Notices of defects must be given in writing without delay.

4. Where defects are notified, payments may be withheld to a reasonable extent.

5. The supplier shall be given the opportunity to provide subsequent performance within a reasonable period.

6. If subsequent performance fails, the purchaser may withdraw from the contract or reduce the remuneration.

7. There are no claims for defects in the case of insignificant deviation, natural wear and tear, or damage caused by improper handling after the transfer of risk.

8–9. Reimbursement of expenses and recourse claims pursuant to § 478 of the German Civil Code are subject to the limitations set out in these conditions.

10. Claims for damages due to defects are excluded, except in cases of fraudulent concealment, a guarantee of quality, injury to life, body or health, or intentional or grossly negligent breach of duty.

IX. Industrial property rights and copyright; defects in title

1. The supplier is obliged to provide the delivery free from third-party industrial property rights in the country of the place of delivery.

2. Claims by the purchaser are excluded insofar as the purchaser is responsible for the infringement of the property right.

3. Claims are further excluded where the infringement results from specifications made by the purchaser, from an unforeseeable application, or from modification of the delivery by the purchaser.

X. Impossibility; adjustment of the contract

1. Where delivery is impossible, claims for damages are limited to 10 % of the value of the affected part of the delivery. Exceptions apply in cases of intent, gross negligence or personal injury.

2. In the event of unforeseeable circumstances, the contract shall be adjusted appropriately in accordance with the principle of good faith.

XI. Other claims for damages; limitation

1. Claims for damages by the purchaser are excluded in principle.

2. Exceptions apply in cases of mandatory liability under the German Product Liability Act, intent, gross negligence, injury to life, body or health, or breach of material contractual obligations.

3. Claims for damages become time-barred on expiry of the period stated in section VIII no. 2.

XII. Place of jurisdiction and applicable law

1. For merchants, the sole place of jurisdiction is the supplier's registered office.

2. German substantive law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

XIII. Binding nature of the contract

The contract remains binding in its remaining parts even if individual provisions are legally invalid.

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Supplementary clause — extended retention of title

As of July 2021

1. The items supplied remain the property of the supplier until all claims arising from the business relationship have been satisfied.

2. Pledging or assignment as security is prohibited; resale is permitted only to resellers in the ordinary course of business.

3. In the event of resale, the purchaser assigns its claims to the supplier by way of security.

4. Processing, mixing or combining the goods subject to retention of title is carried out on behalf of the supplier. Where they are combined with items belonging to others, the supplier acquires proportional co-ownership.

5. Until revoked, the purchaser is authorised to collect assigned claims. For good cause (default in payment, insolvency, etc.), the supplier may revoke this authorisation.

6. In the event of seizure or intervention by third parties, the purchaser shall notify the supplier without delay.

7. If the purchaser breaches its obligations, the supplier is entitled, after setting a deadline without result, both to take back the goods and to withdraw from the contract.